Organizational effectiveness

We measure our effectiveness by our ability to successfully deliver and expand services for our youth. We work on constantly improving our operations, governance practices and fundraising and stewardship efforts.


The Board of Directors is responsible for the stewardship of the agency and the oversight of our management and business affairs.

Fiscal stewardship and transparency

As a primarily donor-funded agency, we have a diverse portfolio of fundraising programs and revenue sources to ensure financial viability and reduce risk. We are continuously working toward developing lower-cost fundraising sources.


Our policy is to maintain a maximum reserve fund of up to six months of our current operating budget to be used for emergency situations, capital upgrades and/or for the agency’s future development.


Our Board of Directors is responsible for overseeing and monitoring Covenant House's investment portfolio. The Boards' Finance/Property Committee oversees all banking arrangements including the investment of surplus cash. Management is responsible for implementing the policies related to banking and investing.

Risk management

We’re committed to an ongoing program of risk management to protect the organization and its assets. Management is responsible for the delivery of a Board-approved risk management policy which deals with program delivery, governance, operations, finance and regulatory compliance.


We are accredited under Imagine Canada’s National Standards Program. The Standards Program is a Canada-wide set of shared standards for charities and non-profits designed to strengthen practices in five fundamental areas: board governance; financial accountability and transparency; fundraising; staff management and volunteer involvement.

You can read more about this accreditation on the Imagine Canada website. If you have any questions, please contact us.